Billing & credits

Pure pay-as-you-go — buy credits up front and spend them as you go. No subscriptions.

How you pay

VocaSync is pay-as-you-go: you top up a credit balance and each service deducts from it as you use it. There are no recurring subscriptions, and credits don’t expire. Payments are handled securely by Stripe and every top-up generates an invoice.

The free tier

With a payment card on file, every account gets a monthly allowance:

  • 10 minutes / month of forced alignment.
  • 1,000 characters / month of standard speech synthesis.

Allowances reset monthly. Transcription, translation, and High Fidelity synthesis are not part of the free tier.

Charges & refunds

Standalone services are charged on successful completion. Workflow bundles are charged upfront on estimated duration, with any failed stage refunded.

Failures cost nothing

If a job fails, you’re not charged. Bundles also auto-expire after 30 days with an automatic refund if they never complete.

Usage tracking

The Billing dashboard shows your real-time balance, remaining free-tier allowances, payment-method status, top-up history, and usage broken down by service and date. You can also set a low-balance alert so you’re warned before you run out.

Volume pricing

Running high volumes of alignment or synthesis? Discounted rates are available — reach out at sales@vocasync.io. See pricing for current per-service rates.